Control Plan Example

Control Plan Example

Problem Statement

Select a project that you have just completed and create a control plan for this project. 

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Critical Process Variables

1

All employees trained in the new process

2

Employee performance management scores

How to perform analysis

Step 1: Open Sigma Magic
  1. Click on the Sigma Magic button on the Excel toolbar.
  2. Click on the New button to create a new project.
Step 2: Add the analysis template
  1. Click on the Tool Wizard to add the analysis template.
  2. Click on Project and then Control Plan.


Step 3: Specify analysis options
A new worksheet will be added to your workbook. Analysis Setup will be automatically opened, in the setup tab specify the following details.



Click on the Checklist button, you will see the following dialog box. Ensure that the items mentioned in checklist should be marked.



Step 4: Enter the Worksheet data
Click on Create button to save all changes and compute the outputs for this analysis.On the worksheet, enter the following details. A sample worksheet is given below:



Step 5: Generate analysis results
Finally, click Analysis Setup and then click on Verify tab to ensure all the inputs are okay and shown in a green checkmark.


Interpretation of Results

1. Focus on Employee Performance and Training:The plan focuses on two key metrics:

    • Employee Training: Ensuring all employees are trained in the new process.
    • Employee Performance: Measured through performance management scores.
  • This suggests the organization prioritizes employee development and its impact on overall performance.

2. Data Collection and Measurement Methods:

  • Training Records: HR records are used to track training completion (100% target).
  • Performance Scores: Spot surveys are conducted to assess employee performance (80% target).
  • The plan uses different data sources and methods for each metric, which is appropriate given their distinct natures.

3. Responsibility and Frequency:

  • Training: Mary Arbuckle is responsible for monitoring training completion. Data is reviewed quarterly.
  • Performance: Jan Smith is responsible for performance data. Reviews occur mid-year and year-end.
  • Clearly defined roles and review schedules ensure accountability and regular monitoring.

4. Control Limits and Targets:

  • Training: The target is 100% of employees trained. This suggests a zero-tolerance approach to non-compliance.
  • Performance: The target is 80% performance score. This implies some variability is expected and acceptable.
  • Control limits (targets) provide a benchmark to evaluate performance and trigger action when deviations occur.

5. Reaction Plan:

  • Training: If the 100% training target is not met, the reaction is to "Schedule employees for training." This is a direct and actionable response.
  • Performance: If the 80% performance target is not achieved, the plan is to "Follow DCAP 123." This suggests a pre-defined procedure (likely documented elsewhere) for addressing performance issues.
  • A well-defined reaction plan is essential for responding effectively to deviations and preventing further issues.

6. Potential Issues and Further Analysis:

  • Accessibility: The note "Ready Accessibility: Investigate" suggests a potential issue with data accessibility or availability. This needs further investigation to ensure data reliability.
  • Performance Measurement: The "Spot Survey" method for performance assessment might be subjective or prone to bias. Consider if it's the most robust measure.
  • DCAP 123: It's crucial to understand the details of "DCAP 123." What specific actions does it entail? Is it effective?
  • Trend Analysis: The plan doesn't explicitly mention trend analysis. Tracking performance and training data over time is crucial to identify patterns and proactively address potential problems.

Overall, this Control Plan demonstrates a structured approach to managing employee training and performance.

However, addressing the potential issues related to accessibility, performance measurement, and further clarification of "DCAP 123" will enhance its effectiveness.


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